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If "resilience" was the defining word for 2020, “unpredictable” is quickly becoming the word for 2021. The rise in new COVID-19 variants, ongoing stimulus programs, and global socio-political unrest is made rapid adaptability a key competitive edge.
Indeed, the surge of customer support requests generated by concerns and questions about the vaccine, stimulus grants, and other policies can quickly overwhelm your ability to maintain your standards of customer care.
Everise has the technology and rapid talent deployment capability to manage the many unknowns causing such customer experience disruption.
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Everise is a pioneer of home-based customer experiences. Our crisis-resilient, outsourced home-based support is doubly resilient by also being widely disbursed globally. Everise can help you craft a remote CX solution to get you through this crisis as well as the next one.
Everise is proud of the people-first culture we’ve created, boasting an industry-leading Glassdoor score. This enables us to retain the best talent to represent your brand.