As commerce first moved online back in 1995, nobody imagined that 25 years later we’d still be struggling to grasp the impact of the internet on retail- yet here we are, with every year seemingly predicted to be one of uncertainty, transition, and reshuffling.
Through it all, a few facts emerge as undeniable: competition is now global, margins are slim, and user reviews and social presence impacts customer choice. The modern consumer craves an innovative and unique customer experience that few, but Everise, can deliver.
In this case study, you will:
Understand the impact of CX on eCommerce
Learn unique retail CX solutions
Read successful case studies