---
title: "Case Study: Multilingual Hub | Everise"
description: Building a reliable multilingual customer service support can decrease customer churn. And with native speakers and AI, brands and customers are easy to connect.
image: https://info.weareeverise.com/hubfs/Blog%20Featured%20Images/Linked_banners%20Case%20Study_1200x628px%20-batch2%2003-23-20-02.jpg
---

[![Everise Logo](https://info.weareeverise.com/hubfs/Logos/Everise%20Colored.png)](https://weareeverise.com/)

Multilingual Hubs: Business Transformation for High Growth Companies

 See whitepaper content

Providing a great customer experience also means creating human connections, and the best way to do this is by speaking in a native language. According to an ICMI report, 71.5% of CX leaders said support in a customer’s native language significantly increases customer satisfaction.

Building a reliable multilingual customer service team can decrease customer churn; and with technology and AI, businesses and customers are easy to connect.

**In this case study, you will:**

![](https://info.weareeverise.com/hubfs/Landing%20Pages%20Resources/Digital%20CX%20Forum/icons/icon-check.png) Learn about scaling multilingual support with AI

![](https://info.weareeverise.com/hubfs/Landing%20Pages%20Resources/Digital%20CX%20Forum/icons/icon-check.png) Read winning case studies on multilingual CX

![](https://info.weareeverise.com/hubfs/Landing%20Pages%20Resources/Digital%20CX%20Forum/icons/icon-check.png) Discover why Malaysia is an optimal market for delivering multilingual support

 Register Now

In the heart of any good CX strategy is the goal to build trust and connections but language often creates a barrier in sending messages across global market – download the case study today.

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