Long before the arrival of COVID-19, we at Everise have established ourselves as food delivery customer experience leaders. In addition to strategic on, near, and off-shore geographic distribution, we seamlessly connect our home-based and experience center agents to meet the needs of our partners who are experiencing unimaginable growth.
Our premium Customer Experience (CX) resources, backed by integrated Product Experience (PX) and Digital Experience (DX) transformation solutions ensure a full-spectrum approach to support, while identifying opportunities to evolve your business.
In this case study, you'll learn:
How Everise maximizes user retention and satisfaction through our multilingual hubs in Asia and Europe.
How Everise employs cross-training and predictive queue management to accommodate spikes in demand.
How Everise uses automation and AI-powered technologies to dramatically improve user experience.
How Everise utilizes innovative recruiting techniques to provide premium support to our food-service partners.