Long before the arrival of COVID-19, we at Everise have established ourselves as food delivery customer experience leaders. In addition to strategic on, near, and off-shore geographic distribution, bolstered by a 90% home-based workforce, our experience allowed us to meet the needs of clients experiencing growth nobody imagined possible.
We offer premium Customer Experience (CX) resources, which are backed by integrated Product Experience (PX) and Digital Experience (DX) transformation solutions providing a full-spectrum approach to support.
In this case study, you'll learn:
How Everise maximizes user retention and satisfaction through our multilingual hubs in Asia and Europe.
How Everise employs cross-training and predictive queue management to accommodate spikes in demand.
How Everise uses automation and AI-powered technologies to dramatically improve user experience.
How Everise utilizes innovative recruiting techniques to provide premium support to our food-service partners.