In this case study, you will find out:
How we respond to surging stimulus inquries quickly, meeting extremely steep ramp windows of between 7-14 days.
How our Conversational AI can automate up to 70% of incoming requests.
How we use cloud-based tech to enable omnichannel customer experiences that also comply with the highest data security protocols.
How we use Flexshoring as a strategy to provide companies with blended work-at-home and centralized teams on a global scale.