Everise leverages the benefits of broad on, near, and off-shore geographic distribution. Coupled with a scalable and secure home-based workforce, we offer our partners true organizational resilience and native speaking multilingual proficiency. This allows dynamic game developers to grow where and how they wish.
Everise provides gaming support that is backed by a diverse band of passionate gamers who understand gamer expectations and needs. Additionally, our Customer Experience solutions provide a full-spectrum approach to support, which identifies and extracts opportunities for both enhanced experiences and efficiencies.
In this case study, you'll learn:
How Everise can provide transformative and brand-defining experiences to gamers and game developers.
How Everise can provide support ticket resolution with teams of high-performing and knowledge.
How Everise can improve fraud call accuracy through re-engineered coaching and accountability approach.
How Everise can enhance player loyalty through interactions eyed toward maximizing player retention and satisfaction.
How Everise can develop and moderate vibrant, positive and gamified user support communities through P2P support.